TERMS AND CONDITIONS – IRIE BROTHERS COURIER

1. Acceptance of Terms

By using the services of Irie Brothers Courier, the customer agrees to be bound by these Terms and Conditions. These terms apply to all shipments handled by the company.

2. Services Provided

Irie Brothers Courier offers package collection, shipping, and delivery services locally and internationally. Delivery times are estimates and are not guaranteed unless otherwise stated.

3. Customer Responsibilities

- Customers must provide accurate and complete shipping information.

- All packages must be properly packaged and labeled.

- Customers are responsible for declaring the correct value and contents of each shipment.

- Valid identification may be required when shipping or collecting packages.

4. Prohibited Items

The following items are strictly prohibited from shipment:

- Illegal substances or items

- Firearms, ammunition, and explosives

- Hazardous materials

- Perishable goods (unless specifically approved)

- Currency or high-value items without prior declaration

Irie Brothers Courier reserves the right to refuse any package.

5. Customs and Duties (International Shipping)

Customers are responsible for any customs duties, taxes, or additional fees imposed by the destination country. Delays caused by customs are beyond our control.

6. Delivery Policy

- Delivery times may vary due to weather, customs clearance, or unforeseen circumstances.

- The company is not liable for delays outside of its control.

- Proof of delivery may be required upon receipt.

7. Loss or Damage

- Irie Brothers Courier is not responsible for loss or damage due to improper packaging or prohibited items.

- Claims for lost or damaged items must be made within 3 days of delivery.

- Compensation, if approved, will be based on declared value and may be subject to limits.

8. Insurance

Optional shipping insurance may be available at an additional cost. Customers are encouraged to insure valuable items.

9. Refunds and Cancellations

- Shipping fees are non-refundable once the package has been processed.

- Refunds may be issued at the company’s discretion in cases of service failure.

10. Limitation of Liability

Irie Brothers Courier shall not be liable for indirect, incidental, or consequential damages, including loss of profit or business.

11. Right to Inspect

The company reserves the right to inspect any shipment without prior notice for safety and compliance purposes.

12. Privacy Policy

Customer information will be kept confidential and used only for shipping and communication purposes.

13. Changes to Terms

Irie Brothers Courier reserves the right to update or modify these Terms and Conditions at any time without prior notice.

14. Contact Information

For questions or concerns, please contact:

Irie Brothers Courier

Tel: 754367-6623

WhatsApp:1876778-8047

Email:

[email protected]

By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.